Please refer to our general trading terms in case you like to withdraw from your purchase partially or in full. Terms and conditions of a withdrawal from the contract are laid out there.
It is mandatory to announce a withdrawal from a purchase in writing by using your customer number as also the invoice number. Please use email, Fax or letter. We will issue a RMA number fort he return shipment. This number as to be placed onto the parcel ort he shipping label. Our logistic will reject any return shipment without an RMA number. We will not accept a withdrawal by unannounced return shipment.