Please refer to our general trading terms in case you like to withdraw from your purchase partially or in full. Terms and conditions of a withdrawal from the contract are laid out there.
It is mandatory to announce a withdrawal from a purchase in writing , please use email, Fax or letter.
We will issue a RMA number for the return shipment. This number has to be placed onto the parcel or the shipping label to ensure that it will arrive at the responsible service-point and avoid any delays.