Payment and shipping

Shipping

You will be provided with the shipping cost during the check our process in your shopping basket. You also can click on a link when looking at an item on the item page and you will get to an overview about our shipping cost.

We will ship parcels up to 31.5kg with DHL (Deutsche Post und Paketdienst). You will find the cost for your country in the spreadsheet below.

The are three types of shipping:

A: The largest item in your shopping basket does not exceed dimensions of 120cm length and the girth total 300cm max. (Definition of girth: 1 times length plus 2 times width plus two times depth)

B: The largest item in your shopping basket does not exceed dimensions of 200cm length and the girth total 360cm max. (Definition of girth: 1 times length plus 2 times width plus two times depth)

C: Based on effort

Spread sheet of shipping cost:

Shipping type

type A

type B

type C

Germany

6,90 €

26,90 €

Not applicable

Foreign country 1

15,90 €

35,90 €

Not applicable

Foreign country  2

39,90 €

59,90 €

Not applicable

Foreign country 3

At cost

At cost

Not applicable

Forwarder

Not applicable

Not applicable

At cost


Country allocation:

Foreign country 1
Denmark, Bulgaria, France, Belgium, Estonia, Greese, United Kingdom, Ireland, Iceland, Italy, Lithuania, Latvia, Luxemburg, Croatia, Malta, Macedonia, Monaco, Montenegro, Netherlands, Austria, Norway, Poland, Rumania, Sweden, Switzerland, Serbia, Slovakia, Slovenia, Spain, Ukraine, Check Republic, White Russia, Cyprus

Foreign country 2
Egypt, Algeria, Georgia, Russia, Israel, Lebanon, Libyan, Morocco, Tunisia, Turkey

Foreign country 3
Rest of world

 

Payment


Credit card

We accept Visa and Mastercard. The payment will be processed by our payment service provider PayPal. This payment method is only accepted for payment through our website and cannot be used for orders by phone or mail.     ( payment method available in the EU , Switzerland and Norway)

Payment procedure:

Select your credit card as method of payment during the ordering process. After confirmation of the order, you will be redirected to the entry of the credit card data. It is best to have your credit card data available (card company, cardholder name, card number, date of validity, and the security code). As soon as the input of the data is completed, the order is processed further. 

 

Cash in advance 

If you decide to pay by cash in advance (advance payment), you can transfer the order amount to our bank account. As soon as we receive the amount, your order will be processed further.

Payment procedure:

Select cash in advance during the order process. After you have confirmed the order and sent it, you will receive further information about payment via e-mail.

Then simply transfer the open amount of the order to our bank account. We will send the bank details in the order confirmation. Please ensure that you transfer the amount free of charge for the recipient.

Please include in the transfer information your name and the invoice number. This will make the process fast and easy.

As soon as the amount reaches our account, we can process your order further. Please note that due to the transfer between the banks it may take 4-5 working days until we receive your payment.

 

PayPal

PayPal is an online payment service that allows you to pay online, quickly and securely. You only need a PayPal account, which works like an online bank account. Registration is free. You deposit your data there and can shop safely at any online shop that offers Paypal without having to re-enter or pass on data. ( payment method available in the EU , Switzerland and Norway)

Payment procedure:

Select PayPal as the payment method during the order process. After confirmation of the order, you will then be quickly guided through the payment process, without having to enter any further data. As soon as this process has been completed, we process the order further.

If you have not completed the payment process during the online order, you can make it later at any time. To do so, go at your PayPal account to 'Orders' and click on "Not paid yet - pay now". Once the payment has been made, we can process the order further.

Payment with PayPal is also possible for orders via telephone or e-mail. You will receive a link with the order confirmation, which can be used to pay via PayPal.

 

Direct debit

We offer within Germany the possibility of direct debit payment via SEPA. The payment will be processed by our payment service provider PayPal and is only available in our Webshop but not for orders by phone or Email.( payment method available in the EU , Switzerland and Norway)

Payment procedure:

Please select the payment method direct debit during your ordering process and provide on request your bank account information which should be used for the direct debit. 

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